Customized CRM/SRM Solution

Customized CRM/SRM Solution

Sofgen CRM systems let managers achieve high-level customer segmentation, standardize sales processes, reduce the sales cycle time, and manage communications with customers to achieve the highly differentiated customer experience that is the hallmark of all successful businesses today.
But, just as businesses have developed close relationships with key customers, they must also nurture close, cross-functional relationships with their suppliers – critical players at the other end of their value chains. By using supplier relationship management (SRM) systems they, and others, are able to weed out non-performing suppliers, keep inventory low, reduce costs, and serve customers faster.

Services and Benefits Include

The goal of Sofgen Supplier Relationship Management (SRM) is to streamline and make more effective the processes between an enterprise and its suppliers just as Customer Relationship Management (CRM) is intended to streamline and make more effective the processes between an enterprise and its customers.

With the use of our SRM software can lead to lower production costs and a higher quality, but lower priced end product.

Our CRM is a combination of policies, processes, and strategies implemented by an organization to unify it’s customer interactions and provide the means to track customer’s information.

Our Management system helps organization to manage customer’s data, customer’s interaction, access business information, automate sales, marketing and customer support.

Sofgen Solutions are carefully crafted keeping in mind the unique operational needs of your industry. We help you manage operations in a much convenient way, thus saving time which enables you to focus on core activities of your company.

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