Sofgen Computer Consultants (P) Ltd. is an innovative ERP/IT Solutions and Services Organization working since 1989.
AMS(Application Maintenance System) administrations are intended to improve the SAP application support performed by staff from inside an association with particular administrations from master Sofgen Support staff in a transformational model worked to convey subjective outcome. Our AMS extent of administrations may include the full range of the inside SAP ECC, S/4 Hana application bolster works on a 24 x 7 x 365, low maintenance or full-time comparable premise.
Application Support Services
Sofgen’s AMS engineers are experts with complete knowledge and a consultative approach which is important to perform activities in a joint effort with your staff.The Sofgen experts emphasize on filling gaps in teamcapabilities, enabling your inner topic specialists to be diverted to need activities, broadening your scope of ability. Application Support Service from Sofgenincludes :
- Service Desk Routing, Management and Reporting
- On-Call Application User Support
- Business Analysis and Analytics Issue Support
- Knowledge Extension & Mentoring
- Period and Closing Support
- Long or Medium term Staff Augmentation
- Staff Backfill and After Hours Support
From a basic question to the most complex inquiries, the Sofgen Support Team has been capable of helping and handling the clients with ease. Time being a constraint for the client, the team is professionally trained to resolve the problem with all the skills and capabilities they have within the time frame.
ALL YOUR CRITICAL PROBLEMS COME TO AN END WITHIN 30 MINUTES. THAT’S A PROMISE WE MAKE.