Manage and strengthen your relations with your most valuable customers
We understand how challenging it can get to manage relationships and very complex sales cycles with your customers including the distribution channel. Distribution channels can sometimes be complex and involve a long chain of retailers, dealers, distributors, ecommerce players, institutional customers and more. Sofgen’s CRM solution helps you to manage and integrate all the fragmented customer data on one platform.
Sales team can manage, view and track all of their customer interactions at one place, and take action in an incredibly efficient way without wasting any response time. Detailed customer analytics gives you incredible information and insights on customer behaviour, their likes and dislikes, buying patterns and more. System records all the customer buying and interaction history at one place which can be accessed quickly.